Human Factors, Communications and Safety

Exploring the effects of language skills and culture on aviation communications

WHEN: 27th & 28th April, 2015
WHERE: Istanbul, Turkey

This lively conference brought together operational and training expertise to explore the intersection of culture, communication and human factors within aviation, their impact on operational safety, and the training implications for pilots, controllers and cabin crew.

ICAEA 17th Forum: Istanbul, Turkey – 27th & 28th April, 2015

EVENT INFORMATION

Programme

See the programme here

Report

Read the report here

Photos

See event photos here

PROCEEDINGS

Edited by: Anna Borowska, Adrian Enright
Published by: Institute for Intercultural Communication, University of Warsaw

Read the proceedings here

PRESENTATIONS

Presentation 1

“Culture and Language in Training”

Captain Jacques Drappier
JDR Consult

See the presentation here

Presentation 2

“Language as a Human Factor”

Elizabeth Mathews
ICAEA Vice-President

See the presentation here

Presentation 3

“Cross-Cultural Communications – Implications for Training and Safety”

Michael Kay
ICAEA President

See the presentation here

Presentation 4

“Cabin Crew Training in Safety and Communication”

Melike Dundar Combaux
Turkish Airlines

See the presentation here

Presentation 5

“Communicating Situational Awareness”

Korakay Balkose
Turkish Airlines

See the presentation here

Presentation 6

“An ATCO’s tale of Communications, Human Factors and TRM”

Svetlana Ceca Bunjevac
Eurocontrol

See the presentation here

Presentation 7

“Pragmatic and linguistic politeness issues in CRM”

Vicki Hollett
vickihollett.com

See the presentation here

Presentation 8

“Communications and culture between pilots and controllers: Does it all just come down to language?”

Michael Connally
ENAC

See the presentation here

SPONSORS

ICAEA is very grateful to all our sponsors who did much to ensure the success of this workshop – especially Turkish Airlines Aviation Academy who hosted the event.